Privacy Policy

Effective Date: October 26, 2023

Welcome to juggler.pro. This Privacy Policy describes how juggler.pro ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you use our website, services, and applications (collectively, the "Services"). We are committed to protecting your privacy and handling your data with transparency and care.

By accessing or using our Services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

1. Information We Collect

We collect several types of information to provide and improve our Services to you.

1.1 Information You Provide Directly

• Account Information: When you create an account, we collect your name, email address, password, and any other details you choose to provide.
• Profile Information: Information you add to your profile, such as job title, company, and profile picture.
• Content: Any content you create, upload, or share using our Services, including project data, task lists, and communications.
• Payment Information: If you purchase a subscription, our third-party payment processors collect your billing details, such as credit card information. We do not store full payment card details on our servers.
• Communications: Records of your correspondence with us, including support requests and feedback.

1.2 Information Collected Automatically

• Usage Data: Information about how you interact with our Services, including IP address, browser type, device identifiers, pages viewed, time spent, and clickstream data.
• Log Data: Server logs that record your activity and system events.
• Location Data: Approximate location derived from your IP address or precise location if you grant permission on your device.

1.3 Information from Third Parties

We may receive information about you from third-party services, such as when you sign up using a single sign-on provider (e.g., Google, Microsoft) or when your organization administers your account.

2. Use of Information

We use the collected information for the following purposes:

• To Provide and Maintain Our Services: To operate, secure, and deliver the core functionality of juggler.pro, including account management, authentication, and customer support.
• To Improve and Personalize: To understand how our Services are used, develop new features, and personalize your experience, such as suggesting relevant projects or tools.
• To Communicate with You: To send you service-related announcements, administrative messages, technical notices, updates, security alerts, and support messages. With your consent, we may also send you promotional communications.
• For Processing Payments: To facilitate transactions and process subscription fees through our secure payment partners.
• For Security and Compliance: To monitor and protect the security of our Services, detect and prevent fraud, abuse, or illegal activities, and comply with applicable laws and regulations.
• For Business Operations: To conduct data analysis, audits, and research to improve our business operations and Services.

3. Data Protection and Security

We implement appropriate technical and organizational measures designed to protect the security, confidentiality, and integrity of your personal information. These measures include:

• Encryption of data in transit using SSL/TLS protocols.
• Encryption of sensitive data at rest.
• Regular security assessments and vulnerability testing.
• Access controls and authentication procedures to restrict access to personal data to authorized personnel only.
• Regular reviews of our data collection, storage, and processing practices.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

4. Cookies and Similar Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Services and hold certain information to enhance functionality and user experience.

4.1 Types of Cookies We Use

• Essential Cookies: Necessary for the website to function and cannot be switched off. They are usually set in response to your actions.
• Performance Cookies: Allow us to count visits and traffic sources to measure and improve site performance.
• Functionality Cookies: Enable enhanced functionality and personalization, such as remembering your preferences.
• Targeting/Advertising Cookies: Set by our advertising partners to build a profile of your interests and show relevant ads on other sites.

4.2 Your Choices Regarding Cookies

Most web browsers allow you to control cookies through their settings preferences. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. Please note that disabling cookies may affect the functionality of our Services.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following limited circumstances:

• Service Providers: With trusted third-party vendors who perform services on our behalf (e.g., hosting, payment processing, analytics, customer support), under strict contractual data protection terms.
• Legal Requirements: If required to do so by law or in response to valid legal requests by public authorities (e.g., a court or government agency).
• Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business, where user information may be transferred as a business asset.
• With Your Consent: For any other purpose disclosed to you with your explicit consent.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, which may include:

• Access and Portability: The right to request access to and a copy of your personal data.
• Correction: The right to request correction of inaccurate or incomplete personal data.
• Deletion: The right to request deletion of your personal data under certain conditions.
• Restriction and Objection: The right to restrict or object to our processing of your personal data.
• Withdraw Consent: Where processing is based on consent, the